Suspending an Application
This is part 2 of a 3 part series on application control. See the other sections:
With this HowTo you’ll know how to disable all keys and access tokens for an application.
Step by Step
Step 1: Find the application
You can find the application from the Accounts or Applications tabs or by searching as described in the appropriate How to.
Step 2: Disable the Application
Once you have located the application and see the application summary page. Click the suspend Icon below the name of the application. This action will immediately disable the application from the API and suspend all keys from working. Calls with these application keys will be rejected by the control system (*).
The application can be unsuspended using the same button once the problematic behaviour has been rectified.
- Note that if you use caching in your Agents suspension may not be immediate but require a short time out.
Step 3: Contact the Developer
How you contact the developer of the application will depend on your workflow and policy. One option for doing this from the same page is by clicking on the Account name underneath the submenu.
This takes you to the account view, from here you can identify the key administrator of the account which owns the application and can contact them either by email or by clicking on the send message button as shown – this will generate a dashboard message for the user concerned.