Emails sent by the 3scale system to developers on your behalf, are distributed by the service provider, Sendgrid. The configurations guidelines in this section allow the emails to come from one of your domains rather than from 3scale.
This feature is not available on Base plan accounts.
After you have configured the email setup on your side, then inform 3scale support (firstname.lastname@example.org) for the remaining step to be completed.
Step by Step
Step 1: Process Overview
Just as for SSL certificates, it is recommended to complete these steps as soon as possible.
Step 2: Configure Email domain
- Add a domain that is a CNAME to Sendgrid. Example (choose anything you like for the “APIMAIL.YOURDOMAIN” subdomain):
APIMAIL.YOURDOMAIN.com CNAME sendgrid.net
v=spf1 a mx include:sendgrid.net ~all
smtpapi._domainkey.YOURDOMAIN.com CNAME dkim.sendgrid.net
smtpapi._domainkey.APIMAIL.YOURDOMAIN.com CNAME dkim.sendgrid.net
o1.APIMAIL.YOURDOMAIN.com A 22.214.171.124
Step 3: Verify your DNS changes
Use the following DIG statements from the command line to verify that your DNS changes are correctly implemented:
dig cname APIMAIL.YOURDOMAIN.com should return "sendgrid.net"
dig cname smtpapi._domainkey.YOURDOMAIN.com should return "dkim.sendgrid.net"
dig cname smtpapi._domainkey.APIMAIL.YOURDOMAIN.com should return "dkim.sendgrid.net"
dig a o1.APIMAIL.YOURDOMAIN.com should return "126.96.36.199"
dig txt YOURDOMAIN.com should return "v=spf1 a mx include:sendgrid.net ~all"
Step 4: Inform 3scale to Finalize the Email domain change
As the final step, inform 3scale support to initiate the email change with the following information:
- Desired email address for outbound mail. The email address should be of the form “apicontact@YOURDOMAIN.com”.
- Entry that you used for “APIMAIL.YOURDOMAIN”
- Full company address (including country)
- Contact phone number